FMA Communications Going to Spam Folder or Trash?

We’ve been finding that our communications, including the ENVISION newsletter, haven’t been reaching all of our intended recipients because of increasingly sensitive spam filters and other internet security measures. Please help us stay in touch with you by adding the following addresses and domains to your email contact list and/or address book:
 
na15.bnc.salesforce.com
@mail.vresp.com
@financialmentors.org
 
These will allow your email providers to recognize FMA as a friendly and safe sender. Scroll down to find instructions for the major email providers that should answer most of your questions.

Here’s how you can add an email address to your Contact / Address List for different email providers.

AOL 8.0+

Step 1 Open the email
Step 2 Click Add Address icon
Step 3 Verify the sender’s contact information

AOL Webmail

Step 1 Click on the Addresses tab in the upper right corner of the Mailbox window
Step 2 Click on the New drop-down menu and select New Contact.
Step 3 Type the email address of the new contact in the Screen Name field and click the Save button.

Earthlink

Step 1 Open the email
Step 2 Click Add Sender
Step 3 Verify that our contact information is correct
Step 4 Click “Yes”

Entourage

Step 1 Open the email
Step 2 Right-click the sender’s email address
Step 3 Select Add to Address Book in the short-cut menu
Step 4 Verify the sender’s contact details

Gmail

Step 1 Open the email.
Step 2 Click on More Options in the upper right hand corner of the message.
Step 3 Click on Add Sender to Contacts List in the header of the email.
Step 4 A confirmation message will be displayed above the email.

Juno

Step 1 From the mail screen, click on the Address Book tab.
Step 2 Insert the email address you would like to add.
Step 3 Click Quick Add

Mac Mail

Step 1 Open the email
Step 2 Right-click the sender’s email address
Step 3 Click Add to contacts in the short-cut menu
Step 4 Click Save and Close

Microsoft Outlook Express 6+

Step 1 Open the email
Step 2 Left-click the sender icon, or right click the sender’s name
Step 3 Click Add to contact
Step 4 Click Save and close

Microsoft Outlook 2003

Step 1 Open the email
Step 2 Select Actions on the toolbar
Step 3 Select Junk Email from the drop-down menu
Step 4 Select Add sender to Safe Senders List
Step 5 Verify that our contact information is correct and click Ok

Microsoft Outlook 2007

Step 1 Open the email
Step 2 Click Options on the Tools menu
Step 3 On the Preferences tab, under Email, click Junk E-mail
Step 4 Select Safe Senders or Safe Recipients tab and click add
Step 5 Enter the email address of the contact and click Ok

Mozilla Thunderbird

Step 1 Click the Address book button
Step 2 Make sure the Personal Address Book is highlighted
Step 3 Click the New Card button
Step 4 Under the Contact tab, copy and paste our address and click ok

MSN Hotmail (Classic)

Step 1 Open the email.
Step 2 Click Save Address in the menu bar.
Step 3 Verify that our contact information is correct
Step 3 Click OK on the next screen.

Windows Live Hotmail

Adding to the Address Book doesn’t automatically add you to the Safe Sender list;  you must mark the sender as Safe.
Step 1 Open the email
Step 2 Click on the Mark as Safe link

Yahoo! Mail

Step 1 Open the email
Step 2 Select the Add to Address Book link.
Step 3 Enter the email address of the contact and click on Save Contact.